Terms of Use

Website Terms of Use

Effective date: 30th May 2023

Terms of Use

These terms and conditions (the “Terms and Conditions”) govern the use of oceankidshealth.com.au (the “Site”). This Site is owned and operated by Ocean Kids Health.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

Ocean Kids Health reserves all intellectual property rights including, but not limited to, copyright in material and/or services provided on the Website is for personal use and permitted non-commercial shared use only and must not be:

  • Re-sold and/or re-distributed in any material form;
  • Stored in any storage media; and/or re-transmitted in any media,

Notwithstanding the above restrictions on the use of and access to this Website, you may access, use, download material or purchase services from the Website for your personal and permitted non-commercial shared use, provided you do not remove any copyright and trademark notices contained therein.
For the purposes of this clause, permitted shared use means the non-commercial distribution, publication, posting or sharing by you of this Website on social media, chat rooms, SMS texting and email transmission to private non-commercial third parties.

You may not in any form or by any means modify, copy, adapt, reproduce (other than for the purpose of viewing the Website in your browser), store, distribute or commercialise:

  • The layout of the Website; or
  • Any software or code contained in the Website.


When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
  2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods

These Terms and Conditions govern the sale of goods available on our Site.

The following goods are available on our Site:

  • Digital Masterclasses;
  • Therapy Products; and
  • Educational Books.

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.


We accept the following payment methods on our Site:

  • Credit Card;
  • PayPal; and
  • Stripe.

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered via Australia Post within Australia. Delivery will take place as soon as reasonably possible. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and public holidays. You will be required to pay delivery charges in addition to the price for the goods you purchase.

If you purchase goods from us for delivery to a destination outside Australia your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Links to Other Websites

Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Limitation of Liability

Ocean Kids Health and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.


Except where prohibited by law, by using this Site you indemnify and hold harmless Ocean Kids Health and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Victoria.


These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

Ph: (03) 7009 3652
E: hello@oceankidshealth.com.au
M: Unit 1/2-8 Peninsula Blvd, Seaford, VIC 3198

Our Ocean Kids Health team are here to help you and your child thrive!